IBIS can help manage the chaos of running your tour operation so you can spend more time delivering a seamless experience

This is how we can help

With so much going on day-to-day, you need a system that makes running your business quick and easy. IBIS brings it all together in one complete system.

Reduce complexity

Tour templates make it easy to create multi-day or multi-product customer tours. Include sector transport and third-party products along with your own guided products.

Manage finances

IBIS holds all your vendor account data making it easy to reconcile invoices and manage rates and commissions. Options allow you to use wholesale rates vs. commissions for smoother back office processing.

No double handling

Tired of taking online bookings then entering it into a spreadsheet or your reservation system? Every IBIS solution exists in a shared secure database that allows information to flow through the system and eliminates handling customer data twice.

Flexible payments

Securely hold customer payment details to protect your business from cancellations while you confirm tour details with partners. Avoid refunds due to weather related cancellations.

Tour and Transport

The IBIS reservation system for Tour and Transport Operators is chock-full of features to manage bookings, payments, manifests and more.

Our suggested package

IBIS is a modular system allowing you to tailor make a package that works for you. The following modules form the core building blocks for a Tour Operator system.

IBIS Technology Icons Reservations product


Simplify your business and manage reservations, departure availability and product pricing all in one central database. With just a few clicks your staff can confirm reservations, produce operational manifests and financial reports with ease. Integrated contact and account management ensure no mistakes are made on commissions or wholesale pricing.

IBIS Technology Icons e-Commerce product


The IBIS E-Commerce Platform is a plug-in for your existing website that can be customised to match your branding. Easily sell retail, reservations, gift vouchers, events or admissions from a single shopping cart on your website! Simple for your customers to use with several integration options available; this is the ideal solution for a complete online business solution.

IBIS Technology Icons Accounts product


Processing payments has never been easier. Our POS module works seamlessly with the reservation system to provide a complete front desk solution. Integrated with New Zealand’s main EFTPOS providers – increasing efficiency and reducing errors. Supports foreign exchange and charge to account. PIN prompts can be enabled to record individual user sales.

IBIS Technology Icons Accounts product


Reservation information entered at your front desk flows into the IBIS Accounts module ready for you to generate and email professionally presented invoices. The accounts module includes batch processing, extensive reporting and is easily integrated with your existing accounting system to eliminate double handling. Save time and create a seamless back-end solution.

And there’s more...

With IBIS Add-On Modules we can build you a system to suit your unique business needs. Choose your core products and then work out which add-on modules you need to run your business efficiently. 

Our Auckland tour business is busy and
complex. As owner-operators we have
plenty on our plates delivering exceptional
tourism experiences for our global clientele.
One thing we don’t have to worry about is
our IBIS solution. It’s the backbone of our
business. IBIS proactively engage with us
to get the most out of our solution. We
consider them our business partners and
critical to our success.

Neill Sperath, Owner, TIME Unlimited Tours, Auckland