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Products & Modules

With our range of core software and additional modules you can build a system that meets your unique business needs

IBIS Applications

With our broad range of applications and add-on modules, we’ll help you build a solution that meets your unique business needs.  

IBIS Technology icons Reservations

Reservations

One system gives you all the tools you need to create, edit, search and manage all of your reservations.

Product availability and trip scheduling in one central database from any channel: online, direct and agent. Instantly print professional tickets, operational manifests and booking reports. Integrated accounts management lets you find your agent information easily by storing all commission rates, contacts and billing details. Robust online reporting tools allow you to easily track sales, pax numbers and marketing information.

IBIS Technology icons Ticketing

Ticketing

Designed specifically for information centres, booking agents and tour operators our easy-to-learn system provides users with one central source of supplier information.

IBIS Technology Online Exchange

Each time a price changes or a new product is added, it’s instantly available to the rest of the team. No more folders, brochures or information locked away in people’s heads – with IBIS the knowledge is shared, allowing your team to be empowered with the latest sales information and tools.

Connect to operators via IBIS Online Exchange and get up-to-the-minute information on operators, products and price options; allowing you to make bookings in real-time without calling to check for space.

  • Intuitive ticketing that guides staff through the sales process
  • Instantly search for products by name, region, category or keyword
  • Look up tickets across any date range or filter for a specific operator or customer
  • Quickly re-open tickets for changes or select multiple tickets to process in a single Point of Sale transaction
  • Group tickets together in a customer file – perfect for managing email bookings. Chronological date/time ticket sorting makes planning itineraries a breeze
  • IBIS Online Exchange allows you to book IBIS and RTBS Operators in real-time without leaving your Ticketing screen
  • Easily report on ticket sales and income using flexible reporting tools. Whether it’s daily cash reconciliation, marketing data or sales by operator – all information is at your finger tips
IBIS Technology icons point of sale

Point of Sale

Processing payments has never been easier. The IBIS integrated Point of Sale (POS) system makes taking direct payments and retail sales seamless.

IBIS Technology Point of Sale Product module image

Store and manage all of your retail items within the system including cost and sell price. Use as a standalone POS or in conjunction with IBIS Ticketing or Reservations. 

A full reporting suite analyses sales by product group, till, location, salesperson and more.  Compatibility with industry standard cash boxes, scanners and printers adds to versatility; while integrated EFTPOS reduces errors.

Even manage cafe sales with support for separate docket printers, buzzers and table numbers.

  • Supports touch screens, bar code scanners, cash drawers and thermal printers
  • Integrates with NZ's top EFTPOS providers
  • Handles foreign exchange and charge-to-account functions
  • PIN code prompts allow you to record staff sales
  • Password protect functions such as refunds and returns
IBIS Technology icons ECommerce

E-Commerce

With our real-time online reservations system, use technology to sell your products around-the-clock. The platform can book reservations on tours & activities, sell gift vouchers, admission and event tickets. All in an intuitive shopping cart environment.

IBIS Technology E-Commerce Shopping module image

You stay in control by specifying exactly what products, pricing, and times you want shown online – and your customers have the convenience of making confirmed bookings any time that suits.

Online reservations arrive into your IBIS system fully paid and money is transferred directly to your bank account through our secure payment provider. Reservations made online are easily identifiable in your system so you can check all details and report on your online sales.

  • Uses familiar online shopping cart functionality allowing customers to book and pay for several products in a single transaction
  • Bookings can be made online 24 hours a day
  • Online security tools used throughout IBIS let you control how much information is shown online
  • Supports online promotional discount codes
  • Can be configured to support multiple languages
  • Website dynamically re-sizes across smartphones and tablets
  • Branded confirmation email sent to customers when successful payment is completed online
  • Notification email sent to you when a booking is made online
  • Optional deferred credit card charges keep you in control of bookings and payments
  • E-Commerce tracking through Google Tag Manager

Add-on Modules

Our modular add-ons give businesses the flexibility to fashion the ideal solution for their needs. Start with the main applications such as Reservations, Ticketing and Point of Sale, then select the add-on modules that complete your solution.

IBIS Technology Accounts Module Invoice web med

Accounts

Increase accuracy and save yourself valuable back-office processing time. Information fed into IBIS through other modules all ends up here, ready for you to generate invoices or make payments. No double entry,  just one seamless process from customer contact through to settled invoices.

Batch processing, extensive reporting and customised professionally presented invoices make the IBIS Accounts module a valuable asset to your business.

No more manually entering transactions into your accounting system. We have successful integrations with Xero, MYOB, Quickbooks and other accounting sofware. Contact our team for details.

Adds on to Core Product:Reservations,Ticketing, Point of Sale

Gift Vouchers

Capture more revenue with IBIS Gift Voucher capability; giving you the tools to create, sell, redeem, track and report on your gift voucher sales with ease!

Customisable voucher configuration for print or email. Easy to sell and redeem vouchers over the counter or online through the IBIS E-Commerce platform.

Vouchers can be made for specific dollar amounts ($25, $50, $100, etc.) or make it easy for customers to gift your reservation products using our dynamic Gift Voucher feature. Customers simply go through the booking process then select the “Buy as gift voucher” option.

 

IBIS Technology Reservations Analyser module image
IBIS Technology Reservations Analysis

Analysis

Our powerful reporting tool allows you to compare your sales year on year to see what is really going on in your business. Who are your best customers? How much do they spend? Who are your best performing agents and how do they differ from this time last year?

  • Drill down reporting allows you to view your reservation sales data in a variety of ways
  • Compare sales over a yearly or monthly period
  • Report on percentage change between periods
  • Shows results based on your top 10, 30 and 50 performers
  • Group your accounts and analyse trends across specific markets (eg. Backpackers, Hotels, i-SITE’s, etc)
  • Easy-to-use online reporting

Adds on to Core Product:Reservations

Check-in

Go paperless! Conveniently capture registration details from all participants. Gather marketing information, liability waiver signatures, ask health & safety questions and display T’s & C’s all direct from a tablet device on arrival.​

All data is saved with the booking for later retrieval and used for operational requirements such as manifests. Marketing information ensures custom thank-you emails are sent to every participant encouraging them to promote your business.

Customise your check-in form with specific questions required for your business, operations, and health & safety needs. Drag & drop online reporting makes it easy to analyse customer demographics.

Adds on to product:Reservations, Scheduler

IBIS Technology Resource Planner module
IBIS Technology Icons Resource Planner blue

Resource Planner

For operators that need to manage more than just the availability of a departure, the Resource Planner module is designed just for you. Setup individual resources specific to
your business (e.g. planes, boats, guides, vehicles) and allocate bookings specifically to them; then print designated manifests.

  • Drag and drop allocation of bookings to resources
  • Flexible setup of resources
  • Staff summary reporting to assist with payroll for drivers/pilots or guides

Adds on to Core Product:Reservations

Itinerary Planner

Plan and manage customised itineraries, or use templates to manage your most popular tour packages. Drag-and-drop tools let you add reservations and helpful text clips to build a robust tour itinerary for your guests.

Each itinerary can be tailored and merged to a highly customisable Microsoft Word document  where you specify the style and content.

Adds on to Core Product:Reservations, Ticketing

IBIS Technology Itinerary Planner module image
Art Deco Centre Retail Stock

Stock Control

Powerful inventory management that works seamlessly with IBIS Point of Sale. Tracks stock movement from the time it’s ordered until it’s sold. Simple, straightforward processes allows you to manage purchases, credits, adjustments and transfers with ease.

Extensive reporting provides you with detailed information at your fingertips. Whether you operate a single retail outlet or multiple locations, IBIS Stock offers you complete control.

  • Easily create purchase orders for retail suppliers
  • See stock balances at-a-glance
  • Quickly find items for re-ordering
  • Track all stock movements using extensive reporting
  • Set min/max values so you never get your purchase quantities wrong
  • Transfer stock easily across multiple retail locations
  • Print stock take reports
  • Adjustment functions allow you to correct your stock levels as required
  • Automatically generate barcode price labels for retail items
  • Profit margin calculators allow you to easily work out your sell price

Adds on to Core Product:Reservations, Ticketing, Point of Sale

IBIS Technology icons Admission Ticketing blue

Admission

Set up admission for your venue including:

  • Validating admission at time of sale
  • Sell tickets on your website with our E-Commerce platform
  • Customise your ticket entry ticket design
  • Set up multi-use tickets (e.g. 10-use pass)
  • Set up memberships passes (e.g. yearly passes)
  • Gate control – open and close options
  • Online reports to track usage including time & location scanned and usage count.
Benefits
  • Reduce front gate queues and process tickets faster
Access Control
  • Create validation rules to manage where and when tickets can be redeemed - in person or through an unattended gate

Adds on to Core Product:Reservations, Point of Sale

IBIS Technology icons Admission Ticketing blue

Scheduler

Reservation management is simple when you’re using IBIS Scheduler. The intuitive calendar is easy to navigate – colour coding identifies upcoming appointments and staff rosters at-a-glance.

Choose available time slots then select from a list of products to book – suggested appointment lengths ensure accuracy and drag-and-drop tools make rescheduling a breeze.

Templates save you time organising your staff roster, or blocking out time periods for room cleaning.

IBIS will keep track of all appointments made by a customer and any additional discounts they may be entitled to at time of payment.

  • Set up unlimited treatment rooms or therapists to book appointments for
  • Tabs to help you keep it all organised
  • Zoom functions let you expand your calendar down to 10 minute intervals
  • A drop down calendar lets you book future appointments quickly and you can snap back to today or tomorrows view instantly
  • Your operating hours can be specified so your calendar never displays available time when you are not open
  • Colour coded products and pin stripes help you identify reservations by product type and payment status
  • Manage staff scheduling or block out time for breaks and cleaning
  • Add notes to easily manage your operations which can be copied from one day to the next to keep your schedule running smoothly
  • When creating a new booking, IBIS always prompts you to find existing customer details and if none exist, enter new ones
  • Powerful customer management tools keep contact details handy, allow you to track customer spend and reward customers with loyalty programs offering special discounts at point of sale

Adds on to Core Product:Reservations, Ticketing, Point of Sale

IBIS Technology icons Event Ticketing blue

Events

Avoid paying fees to the big event ticket vendors. IBIS Events gives you the control to offer tickets for internal or external events that can be sold over the counter through IBIS Point of Sale and online via the IBIS E-Commerce Platform on your website.

  • Email tickets to customers
  • Print tickets for customers
  • Set up a custom ticket design
  • Assign event capacity so you don’t overbook
  • Easy to add descriptions and images online
  • Use a tablet for check-in to events with ticket validation on entry
  • Check-in can be used with bar code scanners or QR codes on phones
  • Use IBIS Online reporting to see what’s been sold, who your customers are, where they bought a ticket and get a list of contact email addresses

Adds on to Core Product:Point of Sale, E-Commerce

Hanmer Springs Jason Kerrison Event

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