IBIS_icons_TelephoneIBIS_icons_Email

CORE PRODUCTS & ADD-ON MODULES

With our broad range of applications and add-on modules, we’ll help you build a solution that meets your unique business needs.  

IBIS Technology Icons Reservations

RESERVATIONS


Packed full of features to manage your bookings, operational timetables, and online sales

IBIS Technology icons Ticketing white

TICKETING


Create tickets, manage payments, reconcile your operator payments and more

IBIS Technology icons point of sale white

POINT OF SALE

Make payment processing easy with powerful transaction features and flexible payment options

IBIS Technology icons ECommerce white

E-COMMERCE


Integrated online reservations allowing you to stay in control of what shows online

IBIS Technology icons Reservations

Reservations

One system gives you all the tools you need to create, edit, search and manage all of your reservations.

Product availability and trip scheduling in one central database from any channel; online, direct and agent. Instantly print professional tickets, operational manifests and booking reports. Integrated accounts management lets you find your agent information easily by storing all commission rates, contacts and billing details. Robust online reporting tools allow you to easily track sales, pax numbers and marketing information.

  • Real-time availability is updated as soon as a booking is saved
  • Your staff are prompted to enter marketing data
  • Simple editing, cancelling and rescheduling of bookings
  • See at-a-glance the number of bookings for the day and the numbers of pax per departure
  • Departure templates allow efficient handling of almost any timetable. Easily manage space on combos
  • Branded confirmation and thank you emails sent
  • Manifest reports show pick-up/drop-ff lists for a day or specific departures. Operational notes are displayed for the driver or guide to see
  • Extensive online reporting suite allows you to keep on top of your daily sales reconciliation and your marketing team will love analysing sales made by agent or country
IBIS Technology Online Exchange
IBIS Technology icons Ticketing

Ticketing

Designed specifically for information centres, booking agents, and tour operators our easy-to-learn system provides users with one central source of supplier information. 

Each time a price changes or a new product is added, it’s instantly available to the rest of the team. No more folders, brochures or information locked away in people’s heads – with IBIS the knowledge is shared, allowing your team to be empowered with the latest sales information and tools. 

Connect to operators via IBIS Online Exchange and get up to the minute information on operators, products, and price options; allowing you to make bookings in real-time without  calling them to check for space. 

  • Create tickets easily by guiding you through the sale process
  • Instantly search for products by name, region, category or keyword
  • Look up tickets over any date range or filter, for a specific operator or customer
  • Easily re-open tickets to edit, or select multiple tickets to process in a single Point of Sale transaction.
  • Group tickets together in a customer file – perfect for managing email bookings. Chronological date/time ticket sorting makes planning itineraries a breeze.
  • Online Exchange allows you to book IBIS and RTBS Operators in real-time, without leaving your Ticketing screen
  • Easily report on ticket sales and income using robust reporting tools. Whether it’s daily cash reconciliation, marketing data, sales by operator – vital information is at your finger tips.
IBIS Technology icons point of sale

Point of Sale

Processing payments has never been easier. The IBIS integrated Point of Sale (POS) system makes taking direct payments and retail sales seamless. You can store and manage all your retail items within the system including cost and sell price. Use as a standalone POS or in conjunction with IBIS Ticketing or Reservations. 

A full reporting suite analyses sales by product group, till, location, salesperson, and more. Integrated EFTPOS reduces errors and compatibility with industry standard cash boxes, scanners and printers adds to versatility. 

Even manage cafe sales with support for separate docket printers, buzzers and table numbers.

  • Supports touch screens, bar code scanners, cash drawers and thermal printers
  • Integrates with NZ's main EFTPOS providers
  • Handles foreign exchange and charge to account functions
  • PIN code prompts can be enabled to record user sales and it’s easy to password protect functions such as refunds and item returns
IBIS Technology Point of Sale Product module image
IBIS Technology E-Commerce Shopping module image
IBIS Technology icons ECommerce

E-Commerce

Real-time online reservations are your opportunity to use
technology to work around-the-clock for you. The platform can be set up to book reservations on your tour or activity, buy gift vouchers, sell admission and event tickets.

You stay in control by specifying exactly what products, pricing, and times you
want shown online – and your customers have the convenience of making
confirmed bookings anytime that suits.

Online reservations arrive into your IBIS system fully paid and money is
transferred directly to your bank account through our secure payment provider.
Reservations made online are easily identifiable in your system so you can check all details and report on your online sales. 

  • Uses familiar online shopping cart functionality allowing customers to book and pay for several products in a single transaction
  • Bookings can be made online 24 hours a day
  • Online security tools used throughout IBIS let you control how much information is shown online
  • Supports online promotion discount codes
  • Can be configured to support multiple languages
  • Website dynamically re-sizes across smartphones and tablets
  • Branded confirmation email sent to customers when successful payment is completed online
  • Optional notification email sent to you when a booking is made online
  • E-Commerce tracking through Google Tag Manager

Accounts

Take control of your finances with the only integrated debtor and creditor management accounting solution for tourism businesses. Increase accuracy and save yourself valuable back office processing time.

Information fed into IBIS through other modules all ends up here, ready for you to generate invoices or make payments. No double entry, just one seamless process from customer contact through to settled invoices.

Batch processing, extensive reporting and customised professionally presented invoices make the IBIS Accounts module a valuable asset to your system.

Exporting Data

Our team can work with you to design custom data exports which will extract information from IBIS into a standard file format which you can upload into your accounting software.

We also work with several banks to provide direct credit files which you can use to automatically manage your accounts payable each month. This is a popular option for many information & booking centres.

Contact us if you are interested in getting a quote for a custom data export.

  • Email or print invoice options, with or without accompanying statements
  • Drill into any account to check current balance, commission, sale type, and view invoice and payment history
  • Seamless management of all tourism industry business relationships and sale types (direct, agent, deposit, referral) right from customer to invoice and payment
  • View billing and payment history, commission rate and balance on account with one click
  • Extensive reporting including aged trial balances, invoice and payment summaries, ledger reconciliation and journals
  • Preview invoice details before creating to check accuracy
  • Bank your incoming cheques, print a deposit supplement and apply to outstanding invoices.
  • Roll month procedure to close off previous accounting periods
  • Customise your professionally presented invoices with your own logo
  • Track GST owing to you on commission paid

Adds on to Core Product:Reservations,Ticketing, Point of Sale

IBIS Technology Accounts Module Invoice web med
IBIS Technology Icons Gift voucher module

Gift Vouchers

IBIS makes it easy to sell gift vouchers to your customers. Sell them over the counter via IBIS POS, and online with the IBIS E-Commerce Platform.

Increase sales by offering gift vouchers. IBIS makes it easy with all the management tools to create, sell, redeem, track and report on your gift vouchers.

Sell and redeem gift vouchers over-the-counter using IBIS POS, and sell & redeem them online alongside your other products via the IBIS E-Commerce Platform.

Gift vouchers can be made for dollar amounts ($25, $50, $100, etc.) or make it easy for customers to gift your reservation products by using our Dynamic Gift Voucher feature. Customers simply go through the booking process then select the ‘Buy as gift voucher’ option.

  • Customisable voucher configuration for print or email
  • Online payments direct to your bank account through DPS, a secure payment provider
  • Integrated secure redemption process works seamlessly with your IBIS Point of sale system
  • Easy-to-use online gift voucher sales website for your customers
  • Reduced printing and administration fees
  • Instant eVoucher (PDF) sent direct to your customers
  • Print and post service option available to your customers
IBIS Technology Reservations Analysis

Analysis

How are you tracking?

IBIS Analysis offers you a powerful tool to see what is really going on in your
business. Who are your best customers? How much do they spend? Who are
your 20 best performing agents and how do they differ from this time last year?

  • Drill down reporting allows you to view your reservation sales data in a variety of ways
  • Compare sales over a yearly or monthly period
  • Report on percent change between periods
  • Shows results based on your top 10, 30 and 50 performers
  • Group your accounts and analyse trends across specific markets (eg. Backpackers, Hotels, i-SITE’s, etc)
  • Easy-to-use online reporting

Adds on to Core Product:Reservations

IBIS Technology Reservations Analyser module image
IBIS Technology icons Online CheckIn module white

Check-in

Go paperless! Conveniently capture registration details from all participants. Gather marketing information, liability waiver signatures, ask health & safety questions and display T's & C's all direct from a tablet device on arrival.

All data is saved with the booking for later retrieval to be used for operational requirements such as manifests. Marketing information ensures custom thank you emails are sent to every participant encouraging them to promote your business.

Customise your check-in form with specific questions required for your business, operations, and health & safety needs. 

Because IBIS Online Check-in is web-based, we customise it with your branding look and feel.

Drag & drop online reporting makes it easy to report on customer demographics.

  • Ensures customer details captured correctly
  • Stores waivers and signatures securely online
  • Capture marketing questions such as "where are you from?"
  • Collects contact details such as email, phone and addresses
  • Supports multiple languages
  • Personalise with banner graphics containing logos
  • Customise questions to suit your requirements, such as collecting medical conditions.
  • Customise questions to suit your requirements, such as collecting medical conditions.

Adds on to product:Reservations, Scheduler

IBIS Technology Icons Resource Planner blue

Resource Planner

For operators that need to manage more than just the availability of a departure, the Resource Planner module is designed just for you. Setup individual resources specific to
your business (e.g. planes, boats, guides, vehicles) and allocate bookings specifically to them, then print designated manifests.

This module is used extensively by jetboat and cruise boat operators to allocate passengers to boats. It’s also used by shuttle or tour operators who may have more than one vehicle available per departure. E.g. A shuttle service may have an 8am departure with 80 spaces available, but these bookings will be split into 2 buses and the driver of each will need an individual pickup manifest.

  • Drag and drop allocation of bookings to resources
  • Flexible setup of resources
  • Staff summary reporting to assist with payroll for drivers/pilots or guides.

Adds on to Core Product:Reservations

IBIS Technology Resource Planner module
IBIS Technology Itinerary Planner module image

Itinerary Planner

Plan and manage customised itineraries or use templates to manage your most popular tour packages. Drag and drop tools let you add reservations and helpful text clips to build up a robust tour itinerary for your guests.

Each itinerary can be tailored and merged to a highly customisable Word document format where you specify the style and content.
  • Centralised database stores vouchers, quotes and itineraries
  • Pre-defined voucher and itinerary notes added for each product
  • Drag and drop function allows you to quickly create itineraries
  • Professional, laser-printed vouchers customised for your brand
  • Generate automatic emails for a whole itinerary based on templates and customise before they’re sent
  • Automatically generate emails to suppliers requesting reservations
  • Export itineraries and vouchers to PDF or Microsoft Word for easy emailing and customisation
  • Easy rescheduling – alter dates, add people or easily reschedule an entire tour
  • Manages multiple wholesale rates for the same product

Adds on to Core Product:Reservations, Ticketing

Stock Control

Powerful inventory management that works seamlessly with IBIS Point of Sale, the Stock module allows you to easily track stock movement from the time it’s ordered until the time it walks out the door. Simple, straightforward processes allow you to manage purchases, credits, adjustments and transfers with ease.

The module includes extensive reporting providing you with detailed information at your fingertips. Whether you operate a single retail outlet or multiple locations, IBIS Stock offers you complete control.

  • Easily create purchase orders for retail suppliers
  • Quickly find items for re-ordering
  • Set min/max values so you never get your purchase quantities wrong
  • Transfer stock easily across multiple retail locations
  • Print receipting documents to check quantities received from suppliers
  • Easily create back orders
  • Print stock take reports
  • Adjustment functions allow you to correct your stock levels as required
  • Credits can be produced when you are returning merchandise to the supplier
  • Track all stock movements using extensive reporting
  • Automatically generate barcode price labels for retail items – thermal or laser
  • Margin calculators allow you to easily work out your sell price
  • Report on weeks of supply based on previous sales history
  • See stock balances at-a-glance

Adds on to Core Product:Reservations, Ticketing, Point of Sale

Art Deco Centre Retail Stock
IBIS Technology icons Admission Ticketing blue

Admission

Set up admission for your venue including:

  • Validating admission at time of sale
  • Sell tickets on your website with our E-Commerce platform
  • Customise your ticket entry ticket design
  • Set up multi-use tickets (e.g. 10 use pass)
  • Set up memberships passes (e.g. yearly passes)
  • Gate control – open and close options
  • Online reports to track usage including time & location scanned and usage count.
Benefits
  • Reduce front gate queues and process tickets faster
Access Control
  • Create validation rules to manage where and when tickets can be redeemed - in person or through an unattended gate.

Adds on to Core Product:Reservations, Point of Sale

IBIS Technology icons Appointment Scheduler white

Scheduler

Go paperless! Conveniently capture registration details from all participants. Gather marketing information, liability waiver signatures, ask health & safety questions and display T's & C's all direct from a tablet device on arrival.

Reservation management is simple when you’re using IBIS Scheduler. The intuitive calendar is easy to navigate – colour coding identifies upcoming appointments and staff rosters at-a-glance.

Choose available time slots then select from a list of products to book – suggested appointment lengths ensure accuracy and drag-and-drop tools make rescheduling a breeze.

Templates save you time organising your staff roster, or blocking out time periods for room cleaning.

IBIS will keep track of all appointments made by a customer and any additional discounts they may be entitled to at time of payment.

  • Set up unlimited treatment rooms or therapists to book appointments for
  • Tabs to help you keep it all organised
  • Zoom functions let you expand your calendar down to 10 minute intervals
  • A drop down calendar lets you book future appointments quickly and you can snap back to today or tomorrows view instantly
  • Your operating hours can be specified so your calendar never displays available time when you are not open
  • Colour coded products and pin stripes help you identify reservations by product type and payment status
  • Manage staff scheduling or blocking out time for breaks and cleaning
  • Add notes to easily manage your operations which can be copied from one day to the next to keep your schedule running smoothly
  • When creating a new booking, IBIS always prompts you to find existing customer details and if none exist, enter new ones
  • Powerful customer management tools keep contact details handy, allow you to track customer spend, and reward customers with loyalty programs which offer special discounts at point of sale

Adds on to Core Product:Reservations, Ticketing, Point of Sale

Hanmer Springs Jason Kerrison Event
IBIS Technology icons Event Ticketing blue

Events

Event tickets for your own internal or external events can be sold through your Point of Sale over the counter. With our E-Commerce platform, they can also be sold on your website.

  • Email tickets to customers
  • Print tickets for customers
  • Set up custom ticket design
  • Easy to set up events including set availability so you don’t overbook
  • Easy to add descriptions and images online
  • Online reporting on event ticket sales including easy filtering.

Adds on to Core Product:Point of Sale, E-Commerce

FIND OUT HOW IBIS CAN HELP YOUR BUSINESS THRIVE