Products & Modules backup | IBIS Technology New Zealand & Australia

CORE PRODUCTS & ADD-ON MODULES

With our broad range of applications and add-on modules, we’ll help you build a solution that meets your unique business needs.

One system gives you all the tools you need to create, edit, search and manage all of your reservations.

Product availability and trip scheduling in one central database from any channel; online, direct and agent. Instantly print professional tickets, operational manifests and booking reports. Integrated accounts management lets you find your agent information easily by storing all commission rates, contacts and billing details. Robust online reporting tools allow you to easily track sales, pax numbers and marketing information.

Real-time availability is updated as soon as a booking is saved
Your staff are prompted to enter marketing data
Simple editing, cancelling and rescheduling of bookings
See at-a-glance the number of bookings for the day and the numbers of pax per departure
Departure templates allow efficient handling of almost any timetable. Easily manage space on combos
Branded confirmation and thank you emails sent
Manifest reports show pick-up/drop-ff lists for a day or specific departures. Operational notes are displayed for the driver or guide to see
Extensive online reporting suite allows you to keep on top of your daily sales reconciliation and your marketing team will love analysing sales made by agent or country

Add-on modules:Analysis, Gift Vouchers, Check-in, Itinerary Planner

Designed specifically for information centres, booking agents, and tour operators our easy-to-learn system provides users with one central source of supplier information.

Each time a price changes or a new product is added, it’s instantly available to the rest of the team. No more folders, brochures or information locked away in people’s heads – with IBIS the knowledge is shared, allowing your team to be empowered with the latest sales information and tools.

Connect to operators via IBIS Online Exchange and get up to the minute information on operators, products, and price options; allowing you to make bookings in real-time without calling them to check for space.

Create tickets easily by guiding you through the sale process
Instantly search for products by name, region, category or keyword
Look up tickets over any date range or filter, for a specific operator or customer
Easily re-open tickets to edit, or select multiple tickets to process in a single Point of Sale transaction.
Group tickets together in a customer file – perfect for managing email bookings. Chronological date/time ticket sorting makes planning itineraries a breeze.
Online Exchange allows you to book IBIS and RTBS Operators in real-time, without leaving your Ticketing screen
Easily report on ticket sales and income using robust reporting tools. Whether it’s daily cash reconciliation, marketing data, sales by operator – vital information is at your finger tips.

Add-on modules:Accounts, Stock Control, Events, Gift Vouchers, Itinerary Planner

Processing payments has never been easier. The IBIS integrated Point of Sale (POS) system makes taking direct payments and retail sales seamless. You can store and manage all your retail items within the system including cost and sell price. Use as a standalone POS or in conjunction with IBIS Ticketing or Reservations.

A full reporting suite analyses sales by product group, till, location, salesperson, and more. Integrated EFTPOS reduces errors and compatibility with industry standard cash boxes, scanners and printers adds to versatility.

Even manage cafe sales with support for separate docket printers, buzzers and table numbers.

Supports touch screens, bar code scanners, cash drawers and thermal printers
Integrates with NZ's main EFTPOS providers
Handles foreign exchange and charge to account functions
PIN code prompts can be enabled to record user sales and it’s easy to password protect functions such as refunds and item returns

Add-on modules:Stock Control, Accounts, Admission, Gift Vouchers, Events

Real-time online reservations are your opportunity to use
technology to work around-the-clock for you. The platform can be set up to book reservations on your tour or activity, buy gift vouchers, sell admission and event tickets.

You stay in control by specifying exactly what products, pricing, and times you
want shown online – and your customers have the convenience of making
confirmed bookings anytime that suits.

Online reservations arrive into your IBIS system fully paid and money is
transferred directly to your bank account through our secure payment provider.
Reservations made online are easily identifiable in your system so you can check all details and report on your online sales.

Uses familiar online shopping cart functionality allowing customers to book and pay for several products in a single transaction
Bookings can be made online 24 hours a day
Online security tools used throughout IBIS let you control how much information is shown online
Supports online promotion discount codes
Can be configured to support multiple languages
Website dynamically re-sizes across smartphones and tablets
Branded confirmation email sent to customers when successful payment is completed online
Optional notification email sent to you when a booking is made online
E-Commerce tracking through Google Tag Manager

Add-on modules:Reservations,Gift Vouchers,Events,Scheduler

Take control of your finances with the only integrated debtor and creditor management accounting solution for tourism businesses. Increase accuracy and save yourself valuable back office processing time.

Information fed into IBIS through other modules all ends up here, ready for you to generate invoices or make payments. No double entry, just one seamless process from customer contact through to settled invoices.

Batch processing, extensive reporting and customised professionally presented invoices make the IBIS Accounts module a valuable asset to your system.

Exporting Data

Our team can work with you to design custom data exports which will extract information from IBIS into a standard file format which you can upload into your accounting software.

We also work with several banks to provide direct credit files which you can use to automatically manage your accounts payable each month. This is a popular option for many information & booking centres.

Email or print invoice options, with or without accompanying statements
Drill into any account to check current balance, commission, sale type, and view invoice and payment history
Seamless management of all tourism industry business relationships and sale types (direct, agent, deposit, referral) right from customer to invoice and payment
View billing and payment history, commission rate and balance on account with one click
Extensive reporting including aged trial balances, invoice and payment summaries, ledger reconciliation and journals
Preview invoice details before creating to check accuracy
Bank your incoming cheques, print a deposit supplement and apply to outstanding invoices.
Roll month procedure to close off previous accounting periods
Customise your professionally presented invoices with your own logo
Track GST owing to you on commission paid

Adds on to Core Product:Reservations,Ticketing, Point of Sale

Increase sales by offering gift vouchers. IBIS makes it easy with all the management tools to create, sell, redeem, track and report on your gift vouchers.

Sell and redeem gift vouchers over-the-counter using IBIS POS, and sell & redeem them online alongside your other products via the IBIS E-Commerce Platform.

Gift vouchers can be made for dollar amounts ($25, $50, $100, etc.) or make it easy for customers to gift your reservation products by using our Dynamic Gift Voucher feature. Customers simply go through the booking process then select the ‘Buy as gift voucher’ option.

Customisable voucher configuration for print or email
Online payments direct to your bank account through DPS, a secure payment provider
Integrated secure redemption process works seamlessly with your IBIS Point of sale system
Easy-to-use online gift voucher sales website for your customers
Reduced printing and administration fees
Instant eVoucher (PDF) sent direct to your customers
Print and post service option available to your customers

Adds on to product:Point of Sale, Ticketing, Reservations

How are you tracking?

IBIS Analysis offers you a powerful tool to see what is really going on in your
business. Who are your best customers? How much do they spend? Who are
your 20 best performing agents and how do they differ from this time last year?

Drill down reporting allows you to view your reservation sales data in a variety of ways
Compare sales over a yearly or monthly period
Report on percent change between periods
Shows results based on your top 10, 30 and 50 performers
Group your accounts and analyse trends across specific markets (eg. Backpackers, Hotels, i-SITE’s, etc)
Easy-to-use online reporting

Adds on to Core Product:Reservations

All data is saved with the booking for later retrieval to be used for operational requirements such as manifests. Marketing information ensures custom thank you emails are sent to every participant encouraging them to promote your business.

Customise your check-in form with specific questions required for your business, operations, and health & safety needs.

Because IBIS Online Check-in is web-based, we customise it with your branding look and feel.

Drag & drop online reporting makes it easy to report on customer demographics.

Ensures customer details captured correctly
Stores waivers and signatures securely online
Capture marketing questions such as "where are you from?"
Collects contact details such as email, phone and addresses
Supports multiple languages
Personalise with banner graphics containing logos
Customise questions to suit your requirements, such as collecting medical conditions.
Customise questions to suit your requirements, such as collecting medical conditions.

Adds on to product:Reservations, Scheduler

For operators that need to manage more than just the availability of a departure, the Resource Planner module is designed just for you. Setup individual resources specific to
your business (e.g. planes, boats, guides, vehicles) and allocate bookings specifically to them, then print designated manifests.

This module is used extensively by jetboat and cruise boat operators to allocate passengers to boats. It’s also used by shuttle or tour operators who may have more than one vehicle available per departure. E.g. A shuttle service may have an 8am departure with 80 spaces available, but these bookings will be split into 2 buses and the driver of each will need an individual pickup manifest.

Drag and drop allocation of bookings to resources
Flexible setup of resources
Staff summary reporting to assist with payroll for drivers/pilots or guides.

Adds on to Core Product:Reservations

Plan and manage customised itineraries or use templates to manage your most popular tour packages. Drag and drop tools let you add reservations and helpful text clips to build up a robust tour itinerary for your guests.

Each itinerary can be tailored and merged to a highly customisable Word document format where you specify the style and content.

Centralised database stores vouchers, quotes and itineraries
Pre-defined voucher and itinerary notes added for each product
Drag and drop function allows you to quickly create itineraries
Professional, laser-printed vouchers customised for your brand
Generate automatic emails for a whole itinerary based on templates and customise before they’re sent
Automatically generate emails to suppliers requesting reservations
Export itineraries and vouchers to PDF or Microsoft Word for easy emailing and customisation
Easy rescheduling – alter dates, add people or easily reschedule an entire tour
Manages multiple wholesale rates for the same product

Adds on to Core Product:Reservations, Ticketing

Powerful inventory management that works seamlessly with IBIS Point of Sale, the Stock module allows you to easily track stock movement from the time it’s ordered until the time it walks out the door. Simple, straightforward processes allow you to manage purchases, credits, adjustments and transfers with ease.

The module includes extensive reporting providing you with detailed information at your fingertips. Whether you operate a single retail outlet or multiple locations, IBIS Stock offers you complete control.

Easily create purchase orders for retail suppliers
Quickly find items for re-ordering
Set min/max values so you never get your purchase quantities wrong
Transfer stock easily across multiple retail locations
Print receipting documents to check quantities received from suppliers
Easily create back orders
Print stock take reports
Adjustment functions allow you to correct your stock levels as required
Credits can be produced when you are returning merchandise to the supplier
Track all stock movements using extensive reporting
Automatically generate barcode price labels for retail items – thermal or laser
Margin calculators allow you to easily work out your sell price
Report on weeks of supply based on previous sales history
See stock balances at-a-glance

Adds on to Core Product:Reservations, Ticketing, Point of Sale

Set up admission for your venue including:

Validating admission at time of sale
Sell tickets on your website with our E-Commerce platform
Customise your ticket entry ticket design
Set up multi-use tickets (e.g. 10 use pass)
Set up memberships passes (e.g. yearly passes)
Gate control – open and close options
Online reports to track usage including time & location scanned and usage count.

Benefits

Reduce front gate queues and process tickets faster

Access Control

Create validation rules to manage where and when tickets can be redeemed - in person or through an unattended gate.

Adds on to Core Product:Reservations, Point of Sale

Reservation management is simple when you’re using IBIS Scheduler. The intuitive calendar is easy to navigate – colour coding identifies upcoming appointments and staff rosters at-a-glance.

Choose available time slots then select from a list of products to book – suggested appointment lengths ensure accuracy and drag-and-drop tools make rescheduling a breeze.

Templates save you time organising your staff roster, or blocking out time periods for room cleaning.

IBIS will keep track of all appointments made by a customer and any additional discounts they may be entitled to at time of payment.

Set up unlimited treatment rooms or therapists to book appointments for
Tabs to help you keep it all organised
Zoom functions let you expand your calendar down to 10 minute intervals
A drop down calendar lets you book future appointments quickly and you can snap back to today or tomorrows view instantly
Your operating hours can be specified so your calendar never displays available time when you are not open
Colour coded products and pin stripes help you identify reservations by product type and payment status
Manage staff scheduling or blocking out time for breaks and cleaning
Add notes to easily manage your operations which can be copied from one day to the next to keep your schedule running smoothly
When creating a new booking, IBIS always prompts you to find existing customer details and if none exist, enter new ones
Powerful customer management tools keep contact details handy, allow you to track customer spend, and reward customers with loyalty programs which offer special discounts at point of sale

Adds on to Core Product:Reservations, Ticketing, Point of Sale

Event tickets for your own internal or external events can be sold through your Point of Sale over the counter. With our E-Commerce platform, they can also be sold on your website.

Email tickets to customers
Print tickets for customers
Set up custom ticket design
Easy to set up events including set availability so you don’t overbook
Easy to add descriptions and images online
Online reporting on event ticket sales including easy filtering.

Adds on to Core Product:Point of Sale, E-Commerce

FIND OUT HOW IBIS CAN HELP YOUR BUSINESS THRIVE

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What best describes your business?

Core Products

MODULES

Resources

About Us

What best describes your business?

Core Products

MODULES

Resources

About Us

CORE PRODUCTS & ADD-ON MODULES

Reservations

Ticketing

Point of Sale

E-Commerce

Accounts

Gift Vouchers

Analysis

Check-in

Resource Planner

Itinerary Planner

Stock Control

Admission

Scheduler

Events

FIND OUT HOW IBIS CAN HELP YOUR BUSINESS THRIVE