Category: Release notes

Fixed! The item name has been added to the basket in itinerary. 

Fixed!  A bug has been terminated! It affected the drop-off location not showing when rescheduling hire products with transport.

Fixed!  Users will only be able to select up to the maximum number of spaces set for each hire product.  

Improved!  Ticket Products that have Report 1 and/or Report 2 fields populated can be filtered in the Ticket Sales and Ticket Reconciliation reports as such. Previously the data columns were known as ‘Grouping 2’ and ‘Grouping 3’ retrospectively.

New! The Option Summary field has been added to the Ticket Sales and Ticket Reconciliation reports so you can now report on which options were sold for each ticket. 

Improved!   Business units are now are reportable fields in the Online Sales Report. The online sales report is a dedicated report for all transactions processed through an “online” till. There is a hidden column that can be used to group transactions by business unit.

New!   Failed invoices and invoice batches can be pushed manually into Business Central. 

New! We have partnered with CookieYes. With the CookieYes cookie banner, you can easily request customer consent for cookie usage, empowering users to accept or reject cookies—or customise their preferences.

Fixed! A wee bug in multi-page Check-in that allowed you to double-click ‘next’ and skip the e-mail address page has been addressed.

Fixed!  An issue affecting the signature pad when using Weglot language translations has been sorted. 

Fixed!  When reactivating a hire booking, the availability is  re-checked before the booking is saved. 

Fixed! Users can no longer overbook transport when adding more people to a booking. 

Fixed! Users can no longer select more units than the hire resource allows. 

Improved!   Booking numbers will now appear on the Commission line for finance exports.

Fixed!   Sporadic issues with E-commerce Windcave payments. This occurred when the payment and the cart amounts didn’t agree. We found that this could be due to the customer navigating away from the payment page, either by their own doing or due to other circumstances.

We have mitigated this by enforcing the customer to either complete or cancel the payment, before browsing away.  A ‘Cancel’ button has been implemented on all of customers’ Windcave payment pages. 

Fixed!  Allow Web, Partner and Agent promotions permissions for e-commerce are now behaving as expected

Improved!   A reporting issue has been resolved affecting Google analytics View_Item event. This affected customers that do not have a default unit set on their E-Commerce site. 

Improved!   Rezdy connected agents can now see and book Add-on and Add-on Person price options. These will show as Extras in Rezdy.

Operators using Rezdy Channel Manager will need to reimport products in the Rezdy hub. 

Improved!   Membership List Report now clearly details a customer’s subscription preference to marketing emails. Subscription results are reported as ‘Send emails’, ‘No emails’ or ‘Not asked’. 

Improved! We corrected a typo in the date of birth place holder text. We have modified ‘date’ to ‘day’.

Improved! Information about the scanned admission ticket will now show when using the online admission and membership check-in application. 

New! Ability to select a manager & resource other than the default for dedicated manager products.

Fixed! Appointment bookings with a dedicated therapist or room can once again be moved around between staff and/or rooms using the Appointment screen. 

New!  Space-locking mechanisms for packages has been implemented which should resolve failed online bookings due to availability issues. 

Fixed! Package availability is displayed correctly for packages and components in the Itinerary screen package booking view.

Fixed! Thermal receipts will now print the Business unit GST number if one exists in preference to the GST number defined in System Settings.

New! The pay by Alipay option is now available on E-commerce using Windcave’s Payment Gateway. 

To enable this we have extended the time customers have to complete their payment to 7 minutes. 

New! Pick-up & drop-offs can now be offered for Hire products. Pick-up/drop-offs can be booked both internally in the IBIS application and by customers browsing E-Commerce.

Note: This feature requires the Itinerary screen to be used. 

New!  Free-to-attend events can now be booked online. 

Fixed! Issues with online space locking of event tickets have been resolved, avoiding event overbookings.

Improved! New tools have been created and  implemented aimed at improving performance and performance logging. 

New! To improve the customer booking flow for hire products, these can now be grouped and displayed in a single page on E-Commerce, eliminating the need for customers to switch between two different pages. Product options will appear under each time slot as shown:  

New!  We can now display availability on the ‘book now’ button for hire products so customers will know immediately if there is enough available space on a specific time slot.

Improved! Memberships purchased on E-Commerce will now reflect the correct information for capturing the membership details of each membership type. E.g.

Guardian: 
Please enter the details for the person who will be managing, but not using this membership. A registration email will be sent to the email address specified after payment. 

Individual: 
Please enter the details for the person who will use this membership. A registration email will be sent to the email address specified after payment.

Group:
Please enter the details for the person who will be managing this membership. A registration email will be sent to the email address specified after payment in order to fill out the details for the membership users.

Fixed!  We have resolved an issue with the formatting of the online description for retail items with multiple size and colour variations so it now displays correctly on E-Commerce.

If you have not yet explored Agent Portal on E-Commerce, find out more here.

Improved! Activity product groups that only have products bookable for direct consumers (i.e. ‘Allow Web’) will no longer appear when agents login to the portal. Previously, these were shown, but when clicked, no bookable products were found.

Improved!  Maximum commission functions have been implemented in the Agent Portal. This means the correct commission amount will be calculated for the agent if a “max commission” has been specified on the price code during product setup. To avoid confusion, we also no longer display the default commission rate for the agent account in the portal as this can fluctuate across products and/or components.

New! You can now book other supplier products from the new Availability screen accessed via the Itinerary Screen. This allows you to book third-party addons to your itinerary. Knowledgebase updates will be coming soon.

Improved!  You can now send a proforma invoice for a whole itinerary instead of per booking.

Improved!  The summary in the Manage Invoices Screen now displays and links to a specific invoice for that account. 

Improved!  Response times in the Manage invoices screens have been improved.

Fixed! Sales with the status “Hold” now show the correct till & location in the Point of sale payments report.

Improved!  The “Voucher” and “Status” fields have been added to the Agent revenue breakdown report.

New!  Admission tickets and Membership cards can now be scanned online via the IBIS check-in module. For more information on how scanning admission tickets at Check-in works, please read this knowledge base article.  If this is a feature of interest to you, please contact us for more information. Additional licence fees apply.

Fixed! Origin and Origin Group fields have been added as hidden fields to the Membership List and Member Spend reports.

The Origin field will display the marketing region on the customer profile. If the customer profile doesn’t have the marketing region set, it will display the country selected during the POS transaction. If neither is applicable, it will display blank.

New! Single Sign On using Microsoft Identity is now available on IBIS Online as well as through the Application.

To use SSO with IBIS, your organisation will need to be using Microsoft Identity within your network. Please contact us for more information. Knowledgebase updates coming soon.

Improved! Flight staff marked not at work after a flight is completed will remain in the flight set up screen and the Flight details report. (Application version update is required)

We have now successfully migrated around 80% of our E-Commerce customers to our updated platform.

Here are some of the key features included in this update:

New! Sell retail items with multiple variations like sizes and colours! Read more about how to sell your retail online using IBIS E-Commerce.

New! We’ve made the Terms & conditions caption on the checkout page customisable. This provides Operators with the flexibility to clearly incorporate their Risk Disclosure information within their E-Commerce Terms & Conditions and customers have to accept these before they can proceed to payment.

Fixed! Series Promotion voucher redemption for reservation bookings has now been implemented. See how to set up a series promotion here.

Fixed! Affiliate links and all book now links with promotions embedded are working as expected.

New!  A charter tab has now been added to the new Availability screen (for customers using the Itinerary screen). The charter function works the same way it did in the previous availability screen, however once a charter service is created those scheduled departures will appear in list at the bottom of the screen. Requires app version 24.01.00 or higher

*Please note that edit functions are not yet available to scheduled charter services. Please continue to manage this in the Specific Availability screen.

Fixed!  We’ve resolved an issue with the Availability screen now showing products correctly irrespective of ‘Allow website’ property for the product (Requires app version 24.01.00 or higher).

Improved!  The ‘Online name’ field for Packages has been increased to 100 characters if you would like to have a more descriptive name.

New! A new summary tab has been created on the Operator Products Screen. When you highlight a product you can see the most recent bookings made on that product! Requires app version 24.01.00 or higher.

Improved!  The new Manage invoices screen ‘total’ line at the bottom of the screen will now calculate the total for the invoice lines selected. Requires app version 24.01.00 or higher.

Improved! The date/time period is now shown on the Trial balance report, reflecting if a customer is using a sales day-end other than midnight and selecting the view option ‘Uses sales day end’.

New! There is a new summary tab which will link Contacts and Accounts Screens! Requires app version 24.01.00 or higher.

Improved! In the Manage invoices screen, transactions charged to account at POS will now be split into the debtors or creditors tab depending on the value. Negative values (payable to an account) will show in the Creditors tab, whereas positive values (receivable from an account) will show in the Debtors tab.

Improved! An ‘Active staff‘ column has been added to the Scheduler Staff Allocation report. This is to check if staff who have been made inactive have any bookings assigned to them.

Fixed! We fixed a bug causing an error when opening the Appointment list report if there was a missing address.

Fixed! If a customer tries to add a treatment time to the cart when the same treatment already exists in the cart and only one space is available,  a message will show that they unable to complete the booking due to the appointment time already being taken.

Fixed! Customer address now consistently shows in the POS screen if an address is present in the Customer screen.

Improved! IBIS Itinerary style emails will be sent to the customer for bookings made via the Rezdy API for operators using the Itinerary screen.

Improved! We have worked with Get Your Guide to ensure that products are not disconnected when IBIS perform server maintenance or during any downtime!

Improved!  In the Events screen pricing tab, we’ve made the inactive event items more obvious – the tick box will show as unselected if they are not used in keeping with the rest of our screens. This change will be available in hotfix version 24.1.0 or higher.

Fixed!  We fixed a bug that stopped membership email header images from showing. Phew!

Improved!  An ‘Operator’ and ‘Product’ field has been added to the Check-in Question & Answers report. Now it is easier to differentiate the responses received from customers if you have more than one operator or product configured.

Improved! Hire products will now default to display the next available departure instead of always opening on the current date. This will make it easier for customers to find/book available trips.

New! We can now support deferred payment (i.e. stored credit card) payments for Hire and Package product types in E-Commerce.

New! We can now support deposit payment functions (i.e. stored credit card) payments for Hire and Appointment product types.

Fixed!  We have resolved an issue where clicking save on a cancelled booking left the booking unbalanced.

Improved!  The Ledger Sales Analysis report now only shows the transaction type and total to make it easier to read. We have hidden some filters to improve the overall layout of the report. Most importantly, we have added in the ‘Product date’ so you can compare this report to the Trial balance more easily.

Improved! The “Booking Voucher” field can now be added to Proforma invoice email templates.

Improved! Bookings cancelled through the Rezdy API Channel will no longer show as unbalanced in the Unbalanced Transaction Report.

Improved! Seasonal Pricing is now supported through the Rezdy API Channel. Pricing will now match your seasons in IBIS. This is available to all Rezdy connected agents that support “Session Level Pricing”.

Fixed! We crushed a bug for customers using hire product types. Price options will no longer be duplicated in the cart when using the back button on your browser to return to the option selection page.

Fixed! For Appointment customers; therapists & resources set to internal only will no longer be bookable online. 

Improved! Online Product Group setup is now accessed via the IBIS application in a new screen. Products are ordered by Reporting Group 1 (Operator Products screen) and sorted alphabetically making selection easier. 

Fixed!  Free memberships will now receive registration emails as expected.

Fixed!  We will no longer create a membership when a POS transaction has been voided.

Fixed! Commission for single business unit users can once again be updated in the Accounts screen as normal.

Multi-business unit users will continue to set the commission levels for each business in the Business Unit Accounts screen. 

 Improved! For customers using the Gift voucher liability (new) report, the ‘Purchaser’ fields have now been brought in as a field as per the legacy report.

Improved! The phone field is now mapping correctly when bookings are coming through the Rezdy API.

Improved! Now, when using the ‘select until’ date in the Manage Invoices screen, all POS transactions made after the selected date will be filtered out of the screen. Previously, only bookings with a travel date beyond the selected date were filtered, resulting in all POS transactions not invoiced to be displayed regardless of their creation date.

Fixed! We have resolved an issue with modifying a check-in caption business unit setting impacting the E-Commerce website.

Improved! We’ve made the following improvements to the scheduled reports sending:

• • Pivot table reports can now be emailed.
  • Filenames are saved with the extension included.
  • PDF & Landscape reports are now an option.
  • PDF now includes header information like online reports.
  • PDF formatting has been improved and are now the same as online reports.
  • Sending one email with multiple recipients rather than multiple emails.

New! Added a gift voucher data streamed event

Changed! We have hidden the pax field by default on the Ticket Reconciliation report. Use the right-click function to show hidden fields to bring this into your report view.