Category: Release notes

Fixed! Cancellations through an API partner are now subject to cutoff times as specified in the product setup.

Fixed!  Purchase invoice integration message for Business Central no longer passes a null date.

Fixed!  A bug has been fixed that caused POS transactions to sporadically fail and leave the sale in adding items or adding payment status. 

Improved!  The retail item import template has been updated  to include the tracking code field.  Tracking codes can be imported into the system when a new items is uploaded. Learn more about importing retail items into IBIS here.

Improved!  The ‘identifier’ field is now available in the Check-in manifest report. This allows customers who want to scan RFID bands against a customer, or enter another kind of unique reference against the customer, to display those details on a check-in report. 

New! All reports now have a limit on the number of days available in one report. This has been set at 365 days. This is to improve system performance.

Fixed and Improved!  The layout of saved reports will not change when a new field is added by IBIS. 

Fixed!   You can now use pre-filters by time on a time only column.

Fixed! We resolved an issue booking appointment packages for 2 or more people if the available appointments did not have enough space for all people at the same time.

Now, if the package is configured to find valid appointments within a specific span of time, it will select the first and subsequent available appointment times within the valid time span to accommodate all people within the booking. E.g. the first customer may be on an appointment starting at 9 am, and the second customer would be booked at 9:15 am, because both appointment times are valid for that package.

Fixed! “Too many people for the resource” error online has been fixed.

New! IBIS integration with Rezdy Channel Manager is complete. Please join us on our launch event to learn more!

Improved! When an API Partner amends booking details or cancels a booking these will now be recorded in the booking history in the IBIS application. 

New! There is a new E-Commerce System Setting (IBIS Online) to hide your E-Commerce website from displaying in search engines results. It will be hidden by default.

Improved!  Invoices and invoice exports are now ordered by product date.

Fixed!  If a Retail item is discountable, it is now displayed as ‘Discountable: True ‘ in the Item Lookup screen. If the item is not discountable it displays as ‘Discountable: False’ 

New!  A new “Last Signed” field has been added on the check in screen and Customer screen. This field is to see when customers last signed your waiver. 

New! The Check-in lead time report can be used to analyse time frames customers are checking-in before the product date, helping the business refine communication strategies such as optimum time to send a reminder email.

Please let IBIS  support know if you would like access to this Check-in Report.

Improved! The Check-in by resource and Check-in Manifest reports now have your check-in custom questions as reportable fields. Helping you to build a versatile manifest including customer important information.

Improved!  The Promotions on Reservations report has been improved to only show the products that a promotion was actually applied on.

New!  “Business Unit – Operator field” has been added to our Reservation Summary, Reservation option analysis and Reservation lead time reports. This field displays the Business unit associated with the operators

In addition, the “operator” field is available for these reports as well. For those companies who have multiple operators associated with products under the same Business unit, this will be a helpful way to group your products without having to have a specific product group allocated for this purpose.

Fixed! Products where the Product Managers are set to internal will no longer show as available on E-Commerce website.

Fixed! Online booking notes pulling through to the Itinerary screen for hire/appointment products.

Improved!  The new/changed booking notification email now include phone numbers and email address for hire/appointment products.

Fixed! We have fixed a bug where an extra discount line showed when  an promotion was used for Hire.

Fixed! We fixed a bug where if you changed the time of a hire booking by dragging it in the Hire or Appointment screen, and then edited it in the Itinerary screen, it was reverting back to the original time. 

Improved! Appointments with no availability now state ‘Fully Booked’ rather than showing a blank space on the E-Commerce website.

Fixed! We fixed an issue where promotions applied online were going to the wrong component and thus the incorrect GL code for some customers. They now behave as expected – the promotion is applied pro-rata per component which has pricing on it with price options that are valid for the promotion.

New!  We’ve brought back the option for customers to receive a postal gift voucher if desired. We will not have this option enabled by default however, but if you want to offer this service, it’s possible to set up.

New!  We can now display unique waivers, medical condition lists and manage other check-in caption settings per Business unit. This is useful for customers running more than one company within the same IBIS system.

Improved! We’ve changed the online ‘add’ button caption in the Online Check-in screen to say ‘form’. This was to make it more generic for customers using Appointments to check in for their treatment.

New!  We can now display up to 5 custom questions on the check-in reports.
Currently, this feature is available on the Check-in list and Check-in
by Resource reports. We will soon be adding this feature to the Check-in
manifest.

Improved! Only transactions with discounts will show in the point of sale discounts report.

Improved! The Booking ID field has now been added to the Booking List report  report in table view.

Improved! We have removed the ability for customers to enter non-Unicode characters (emojis) in online text fields. 

Improved! Changed the wording displayed when a gift voucher value is higher than the cart value to make it clearer to customers.

Fixed! The ‘Online Name’ for a package is now displaying on ecommerce.

New! We have added the booking balance field to the Proforma invoice email template

Improved! Improved! SAP Export, ticketing creditors now split to booking creditors and being grouped accordingly and removed duplication

Fixed!  MYOB invoice export – replace carriage return with a space

New! The Export Invoice batch function in IBIS Online will now include buyer created invoices if using the Xero export format.

Fixed! We squashed a bug when generating buyer created tax invoice for ticketing which was recording incorrect credit value. This bug only effected those using the newest Manage Invoices screen.

Improved! Creating Packages now requires a unique package code.

Improved! Improved error when opening a booking with an inactive product.

Fixed! If the Departures > Search tab is grouped by Departure, the number of available spaces on the departure is displayed.

Improved! We’ve increased the maximum allowed characters for the Pickup location name field from 50 to 100 characters.

Improved! Only transactions with discounts will now show in the point of sale discounts report

Improved!   You can no longer add a gift voucher with $0 balance to POS.

Fixed!  We squashed a bug which was preventing  new locations being added in the Locations screen.

Improved! The search results returned on the Customers screen has been increased to fifty records (previously capped at 20).

Improved! We’ve added the booking number to the table view on the Option Analysis report.

Improved! The new Availability screen used by Itinerary screen customers will now only display a transport availability component in brackets if the products contain a transport component. 

Improved! We have added new settings to send Reminder emails for reservations made last minute (i.e. so after the normal reminder send time has passed). We’ve also included new settings on the Accounts screen to control which accounts receive reminder and/or thank you emails. See our knowledgebase article on how to set these up here.

Improved! We’ve increased the max characters for SMS messages to 612 characters (to match the maximum allowed by Burst SMS.)

New! For booking confirmation emails, we can now display first user as an optional merge field. This can be used to identify the specific booking agent’s name for Agent Portal users.

New! We’ve added a new setting to the Itinerary screen (right-click the refresh button to see the optional settings). If “return to today” is ticked, when you click Refresh it will automatically return to the current date.

Fixed!  An issue making retail items and users inactive has been resolved.

Fixed!  The attention required flag for E-commerce booking was no longer getting set so this has been resolved.

Improved! The Manage debtors screen has been updated and renamed the Manage Invoices screen.  You can now use the new screen to generate creditor invoice batches. The new Manage invoices screen is available to customers using the Trial balance invoicing functions.  

Improved! Invoices generated for retail items sales charged to account will now display each item as a separate description line to make it more clear what the invoice is for.

Fixed!  We resolved an issue that impacted invoices generated using the Manage invoices screen that were missing the reservation price option summary on the invoice detail. 

New! The Export Invoice batch function in IBIS Online will now include buyer created invoices if using the Xero export format.

New! We have introduced some new transaction types to the Trail balance report for Ticketing customers.

• • • The “Ticketing creditor” transaction type has now been split out into 2 different transaction types called “Ticket debtor” and “Ticket creditor”. 
    • “Ticket referral debtor” transaction type is new and is used for referral ticket sales.
    • We renamed “tax” to show “Commission tax” for the ticketing commission.

New! The Invoice List Report now includes a new column so you can group/filter by Business unit.

Improved! When a check-in alert is removed from the Customer question screen, the alert will also be removed from any customers that were originally flagged with this alert.

Fixed! We have repaired a feature so that Gift voucher item name now shows in POS screen upon redemption. IBIS version 22.12.3 or above is required.

Fixed! Multiple membership sales process and populate in the Customer screen correctly.

New! Our new Agent Portal is now available for customers running the latest version of E-commerce. Not sure if you are running a version of E-Commerce which can support this? Please reach our to our support team to confirm.

Improved! We’ve resolved an issue with some report filters not clearing when date selection is changed.

Fixed! We’ve squashed a bug with the “email me/subscribed” tick box not populating into reports.

Improved! The Manifest report will now display services on a manifest only if there’s a pick-up or drop-off set on the specific component. It has also been renamed to ‘Pick-up/drop-off manifest’.

Fixed! The Reservation Option Analysis Report default view has now been restored to display the product as the primary column.

Improved! We’ve standardised the way the Origin/Country is populated in our reports. It’s now always taken from the main customer record linked to the booking, and if that doesn’t exist, it will display the country set in the booking.

New! Report on your staff roster with new fields in the Option Analysis Report.  The new fields are: “Service group”, “Driver”, “Vehicle”, “Departure note”, “Product Groups 1, 2 & 3” and “Booking #”.

What’s new in Reservations & Scheduler

Improved! You can now set the ‘Use Order’ for your Scheduler resources in the Resources screen. This order will be used to determine which resource is picked first when booking, as well as in the display on your Appointment, Hire and Scheduler setup screens.

New! We have added an ‘itinerary note’ field to the itinerary email confirmation. This means you can have product specific notes show up on the email confirmation – contact the IBIS team to add this.

Improved! Email addresses can now be changed from the emailer tool (for Itinerary users) instead of using the primary customer email.

Improved! Photo capture functions from the Itinerary screen.

Improved! From the Schedular booking screen, hire products will now show the  resource name on the booking line.

Improved! Whoops we found a typo in the Aircraft screen, all fixed now though!

Improved! We’ve made some general tidy ups on  the appointment screen to remove some unnecessary data.

Improved! We’ve improved the Transaction summary line for integrated Eftpos so it now displays more detail.

Improved! When selecting a supplier from  Retail items screen, we are now sorting the suppliers alphabetically.

Improved! Transactions in the Find sale screen are now ordered by time with the newest sales on top, so you can quickly see your last sales.

Improved! We’ve fixed some issues with the retail item import function.

Fixed! We resolved an issue with deactivated items not saving changes as expected.

Fixed! We squashed a bug that allowed duplicate PLU codes to still be saved after users were warned about them.

Improved! Transaction summary line for integrated Eftpos now includes more detail.

Improved! Addressed an issue with Manage costs not generating in the ledger.

Fixed! GST amount for Australians using Xero!

Improved! The list of bookings found in online check-in is now filtered to show activities that have the check-in setting enabled on a service, or are appointment or hire product types.

New! We’ve created a check-in report specifically for spa therapists. The Appointment list report  allows your therapists to view their upcoming appointments and view customers responses to the online check-in form.

Fixed! Date toggle on check-in questions report.

Improved! Customers using the Check-in tab on the Departures screen will now be able to enter marketing data for Origin, Extra info and Customer Type. This is consistent with the fields entered in the optional marketing popup prompt on reservation save.

Fixed! We have resolved an issue with the voucher description field not showing on gift vouchers that were printed from the application.

Improved! Bulk Gift Voucher write off functions.

Improved! You can no longer discount a gift voucher item when redeeming at POS.

Improved! The customer lookup function at POS will now always open the correct Customers screen depending on the version of Membership you are using.

Improved! Only current memberships now display on the Customer screen.

New! The Stock balance report is now named the Stock value report and its purpose is for financial reporting. The report has been simplified which makes it a lot faster. It only reports on your stock values, not units, which can be reported on in the new Stock on hand report.

New! ‘Stock on hand’ report. This report shows you the number of units you currently have for each of your stock items at each location. For ease of reordering, we’ve added a ‘minimum reorder value’ setting. This can be found in the Retail items screen and allows you to filter for anything below minimum reorder value.

New! For customers using the Resource planner and check-in, we now have a new report in IBIS Online called “Check-in by resource”.

This report replaces the Resource Pax List report used from the Resource planner screen.

Improved! The reservation summary report pax calculator with multiple price options in the same booking.

Fixed! Default layout of the Trial Balance.

Improved! Default layout of the sales report.

Improved! We’ve fixed a bug with the Xero export pulling GST on products with tax registered unticked.

New! Extra fields in the Option Analysis Report.
The extra fields are: Service group, Driver, Vehicle, Departure note, Product Group 1, 2, 3 and Booking number.

Fixed! We squashed a bug relating to returns being multiplied incorrectly in the admission liability report

Improved! Search functions in Hire, Appointment and Itinerary screens.

Improved! When you add a new Admission item, the usage and validity screen will pop-up automatically for your convenience. Admission tickets without these set will not be processed when scanned.

Improved! Error message when therapist is unlinked from the product.

Improved! If you have multiple price options available for appointment products, the price for the first one in the list order will be displayed on the date/time selection page on e-commerce. E.g. if you have separate weekday and weekend price options, then the weekday option should have a higher list order than the weekend option so that it is displayed for the customer at first glance. 

New! Hire and Appointment selection from new itinerary screen.

Improved! The cafe dockets now have the date and time of the sale printed on them.

Fixed! Opening Itinerary planner independently in latest application version.

Improved! The Gift Voucher screen is now ordered by having the last sold Gift Vouchers on top (unless you have a custom sort order saved on the screen)

Improved! Bulk Gift Voucher write off function.

Improved! Transactions in the Find sale screen are now ordered by time with the newest sales on top, so you can quickly see your last sales.

Fixed! Errors in the Retail item import screen.

Check-in. The medical details field is now a separate column in the manifest and check-in details report instead of a ‘note’ field.

Operations. Opening bookings from the resource planner screen in the latest application version.

Memberships Membership use summary field given additional characters.

New! Google Analytics 4 has now been released to all IBIS customers. Further e-commerce and Google Data Layer updates are to follow!

Improved! We’ve improved the design on the “buy as a gift voucher” feature on E-commerce”