April 2024 Release Notes

Here's a recap of the features and fixes we've released in April 2024

Fixed! We resolved an issue booking appointment packages for 2 or more people if the available appointments did not have enough space for all people at the same time.

Now, if the package is configured to find valid appointments within a specific span of time, it will select the first and subsequent available appointment times within the valid time span to accommodate all people within the booking. E.g. the first customer may be on an appointment starting at 9 am, and the second customer would be booked at 9:15 am, because both appointment times are valid for that package.

Fixed! “Too many people for the resource” error online has been fixed.

New! IBIS integration with Rezdy Channel Manager is complete. Please join us on our launch event to learn more!

Improved! When an API Partner amends booking details or cancels a booking these will now be recorded in the booking history in the IBIS application. 

New! There is a new E-Commerce System Setting (IBIS Online) to hide your E-Commerce website from displaying in search engines results. It will be hidden by default.

Improved!  Invoices and invoice exports are now ordered by product date.

Fixed!  If a Retail item is discountable, it is now displayed as ‘Discountable: True ‘ in the Item Lookup screen. If the item is not discountable it displays as ‘Discountable: False’ 

New!  A new “Last Signed” field has been added on the check in screen and Customer screen. This field is to see when customers last signed your waiver. 

New! The Check-in lead time report can be used to analyse time frames customers are checking-in before the product date, helping the business refine communication strategies such as optimum time to send a reminder email.

Please let IBIS  support know if you would like access to this Check-in Report.

Improved! The Check-in by resource and Check-in Manifest reports now have your check-in custom questions as reportable fields. Helping you to build a versatile manifest including customer important information.

Improved!  The Promotions on Reservations report has been improved to only show the products that a promotion was actually applied on.

New!  “Business Unit – Operator field” has been added to our Reservation Summary, Reservation option analysis and Reservation lead time reports. This field displays the Business unit associated with the operators

In addition, the “operator” field is available for these reports as well. For those companies who have multiple operators associated with products under the same Business unit, this will be a helpful way to group your products without having to have a specific product group allocated for this purpose.

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