A vision to create a better way of managing tourism businesses. Today, many New Zealand tourism businesses big and small use IBIS to deliver great products to millions of visitors.
You can trace us back to 1995. We’ve come a long way since then and are embarking on an exciting new period for the company and product, which will revolutionise the way businesses interact with their customers and manage their tourism businesses. Does that pique your interest? Drop us a line!
Full time position, Monday-Friday at IBIS HQ in Queenstown, plus weekend on call support requirement (1 in 5 weekends after 2-3 months of familiarisation with IBIS software). Applicant must have the legal right to work in New Zealand.
IBIS Technology is a quality-focused company supplying leading edge software to tourism businesses. We’re looking for someone to join our Customer Service team who is motivated to help customers get the best out of their IBIS system and iron out any day-to-day issues they might be having. This would suit someone who has an affinity for systems, who always seems to become the go-to for anyone having issues with their computer software or hardware. You’ll be working under a Product Owner in a specific area of the IBIS software, who will guide you to become an expert in your area.
As well as helping existing customers, you’ll be involved with setting up new IBIS systems and training customers how to use them.
You’ll love this role if you get your kicks by helping others. We’re looking for someone who loves solving problems and learning every day. This is a great opportunity if you care deeply, genuinely and passionately about customer support and about the role it plays in making a customer-centric team successful.
Additionally, for accounts focused roles:
Please submit a one-page cover letter in addition to your resume to firstname.lastname@example.org. The cover letter should show your personality, and help us learn why you want to help provide support for our customers. What about this job attracts you?