Month: November 2024

New! The pay by Alipay option is now available on E-commerce using Windcave’s Payment Gateway. 

To enable this we have extended the time customers have to complete their payment to 7 minutes. 

New! Pick-up & drop-offs can now be offered for Hire products. Pick-up/drop-offs can be booked both internally in the IBIS application and by customers browsing E-Commerce.

Note: This feature requires the Itinerary screen to be used. 

New!  Free-to-attend events can now be booked online. 

Fixed! Issues with online space locking of event tickets have been resolved, avoiding event overbookings.

Improved! New tools have been created and  implemented aimed at improving performance and performance logging. 

New! To improve the customer booking flow for hire products, these can now be grouped and displayed in a single page on E-Commerce, eliminating the need for customers to switch between two different pages. Product options will appear under each time slot as shown:  

New!  We can now display availability on the ‘book now’ button for hire products so customers will know immediately if there is enough available space on a specific time slot.

Improved! Memberships purchased on E-Commerce will now reflect the correct information for capturing the membership details of each membership type. E.g.

Guardian: 
Please enter the details for the person who will be managing, but not using this membership. A registration email will be sent to the email address specified after payment. 

Individual: 
Please enter the details for the person who will use this membership. A registration email will be sent to the email address specified after payment.

Group:
Please enter the details for the person who will be managing this membership. A registration email will be sent to the email address specified after payment in order to fill out the details for the membership users.

Fixed!  We have resolved an issue with the formatting of the online description for retail items with multiple size and colour variations so it now displays correctly on E-Commerce.

If you have not yet explored Agent Portal on E-Commerce, find out more here.

Improved! Activity product groups that only have products bookable for direct consumers (i.e. ‘Allow Web’) will no longer appear when agents login to the portal. Previously, these were shown, but when clicked, no bookable products were found.

Improved!  Maximum commission functions have been implemented in the Agent Portal. This means the correct commission amount will be calculated for the agent if a “max commission” has been specified on the price code during product setup. To avoid confusion, we also no longer display the default commission rate for the agent account in the portal as this can fluctuate across products and/or components.

New! You can now book other supplier products from the new Availability screen accessed via the Itinerary Screen. This allows you to book third-party addons to your itinerary. Knowledgebase updates will be coming soon.

Improved!  You can now send a proforma invoice for a whole itinerary instead of per booking.

Improved!  The summary in the Manage Invoices Screen now displays and links to a specific invoice for that account. 

Improved!  Response times in the Manage invoices screens have been improved.

Fixed! Sales with the status “Hold” now show the correct till & location in the Point of sale payments report.

Improved!  The “Voucher” and “Status” fields have been added to the Agent revenue breakdown report.

New!  Admission tickets and Membership cards can now be scanned online via the IBIS check-in module. For more information on how scanning admission tickets at Check-in works, please read this knowledge base article.  If this is a feature of interest to you, please contact us for more information. Additional licence fees apply.

Fixed! Origin and Origin Group fields have been added as hidden fields to the Membership List and Member Spend reports.

The Origin field will display the marketing region on the customer profile. If the customer profile doesn’t have the marketing region set, it will display the country selected during the POS transaction. If neither is applicable, it will display blank.

New! Single Sign On using Microsoft Identity is now available on IBIS Online as well as through the Application.

To use SSO with IBIS, your organisation will need to be using Microsoft Identity within your network. Please contact us for more information. Knowledgebase updates coming soon.

Improved! Flight staff marked not at work after a flight is completed will remain in the flight set up screen and the Flight details report. (Application version update is required)