18th April 2024 Release Notes

Fixed! Cancellations through an API partner are now subject to cutoff times as specified in the product setup.

Fixed!  Purchase invoice integration message for Business Central no longer passes a null date.

Fixed!  A bug has been fixed that caused POS transactions to sporadically fail and leave the sale in adding items or adding payment status. 

Improved!  The retail item import template has been updated  to include the tracking code field.  Tracking codes can be imported into the system when a new items is uploaded. Learn more about importing retail items into IBIS here.

Improved!  The ‘identifier’ field is now available in the Check-in manifest report. This allows customers who want to scan RFID bands against a customer, or enter another kind of unique reference against the customer, to display those details on a check-in report. 

New! All reports now have a limit on the number of days available in one report. This has been set at 365 days. This is to improve system performance.

Fixed and Improved!  The layout of saved reports will not change when a new field is added by IBIS. 

Fixed!   You can now use pre-filters by time on a time only column.

Hotfix version 23.15.00

Expand the section to learn what's changed

New! Improved marketing data capture from the Itinerary and Departure check-in screens.

The country of origin field can be displayed on the check-in tab on the Departure screen (hidden by default) so it’s more visible to your frontline team if this is not filled out.

Departure screen can now be configured to show the country field for bookings

Improved! Editing a booking that contains pricing that is different to the current price of the product will now behave as follows:

    1. Show a warning that pricing has changed, but pricing will not update automatically.
    2. The price field will be editable on that reservation only so the user can update the rates if needed.

Fixed! You can now move bookings from one itinerary to another.

Fixed! We now launch the Itinerary screen from the Check-in screen when a Booking Id is clicked if your system has been configured to use Itinerary.

What is the new Itinerary screen? This is our new booking screen currently used by select activity and spa operators. Learn more about this new screen in our Knowledgebase

Improved! We display an additional prompt to get users to enter the country information if this has been set to prompt before save/payment in System settings. This will popup from the Check-in tab on the Departure screen and the field will also show as required from the Itinerary screen.

Fixed! We have restored the Tour code with pin prompt function for POS transactions.


Fixed! We have resolved an issue with the note function in Point of sale not displaying the note.

Fixed!  We squashed a bug which was preventing  Online Exchange from working in previous version 23.0.0 hotfixes. Agents using Ticketing can now update from version 23.0.0 to the latest hotfix to book IBIS operators online.

Learn how to keep your IBIS system up to date in our Knowledgebase.

April 2024 Release Notes

Fixed! We resolved an issue booking appointment packages for 2 or more people if the available appointments did not have enough space for all people at the same time.

Now, if the package is configured to find valid appointments within a specific span of time, it will select the first and subsequent available appointment times within the valid time span to accommodate all people within the booking. E.g. the first customer may be on an appointment starting at 9 am, and the second customer would be booked at 9:15 am, because both appointment times are valid for that package.

Fixed! “Too many people for the resource” error online has been fixed.

New! IBIS integration with Rezdy Channel Manager is complete. Please join us on our launch event to learn more!

Improved! When an API Partner amends booking details or cancels a booking these will now be recorded in the booking history in the IBIS application. 

New! There is a new E-Commerce System Setting (IBIS Online) to hide your E-Commerce website from displaying in search engines results. It will be hidden by default.

Improved!  Invoices and invoice exports are now ordered by product date.

Fixed!  If a Retail item is discountable, it is now displayed as ‘Discountable: True ‘ in the Item Lookup screen. If the item is not discountable it displays as ‘Discountable: False’ 

New!  A new “Last Signed” field has been added on the check in screen and Customer screen. This field is to see when customers last signed your waiver. 

New! The Check-in lead time report can be used to analyse time frames customers are checking-in before the product date, helping the business refine communication strategies such as optimum time to send a reminder email.

Please let IBIS  support know if you would like access to this Check-in Report.

Improved! The Check-in by resource and Check-in Manifest reports now have your check-in custom questions as reportable fields. Helping you to build a versatile manifest including customer important information.

Improved!  The Promotions on Reservations report has been improved to only show the products that a promotion was actually applied on.

New!  “Business Unit – Operator field” has been added to our Reservation Summary, Reservation option analysis and Reservation lead time reports. This field displays the Business unit associated with the operators

In addition, the “operator” field is available for these reports as well. For those companies who have multiple operators associated with products under the same Business unit, this will be a helpful way to group your products without having to have a specific product group allocated for this purpose.